Customer Communication

Reviews are the single biggest thing deciding whether a stranger calls you or the next company down the list. But asking for one face to face feels like begging, so most owners never do it, and the count sits where it’s sat for years.

At the same time the phone won’t stop. Customers calling to ask whether the crew has finished, whether it’s ready, whether anyone is coming. Every one of those calls is somebody in your office not doing something else.

What we build

Post-service review requests. Two hours after the job is marked complete, a thank-you text goes out with a one-click link straight to your Google review page. No awkward ask, no forgetting.

Real-time status updates. When a crew marks a job done, the customer hears about it automatically — the crew has finished at that address and it’s ready. The “are you done yet” calls stop.

Follow-up check-ins. A month after a one-time job, an automatic check-in asks how things are holding up, with a link to book again. It turns finished work into repeat work.

It works with what you already run

QuickBooks, Jobber, ServiceTitan, Housecall Pro — whatever you use, we build around it. You and your crew don’t change how you work.

A cleaning service covering Bozeman and Big Sky had sat at 14 Google reviews for years, and the owner’s phone never stopped with hosts asking whether the crew had finished. After automated status texts and one-click review requests went in, reviews went from 14 to over 55 in four months and they now rank at the top locally. The 30-day check-in turned 18% of one-time jobs into recurring routes.

Read the full case study

Setup runs $200–$3,000 depending on how many workflows you need and how complex they are, plus $10–$250 a month to keep them running and supported. You get the number before we build anything.

No contracts. And if your automations don’t recover their build cost in the first 60 days, we refund the build.